Shipping policy

Vinai del Borgo (T.C.S. Borgogno S.r.l.) arranges the delivery of goods through specialized couriers. Standard shipping rate in US is updated according the best quotation received by the courier for the standard shipment 7/14 days, we ship with a reduced rate with purchases over 650$. Orders are collected every morning from Monday through Friday by the courier. There can be a delay with the shipping with paperwork. Please list all the correct address details so that the shipments are delivered without any problems, we are not liable for additional costs that may occur for a change of address following an error in the spelling of the address. It can happen that couriers after one or several attempts of delivery might leave the package to the nearest collection point, the customer will have to to retrieve it before the package is sent back to the sender. Please note that any expenses incurred due to the return of a package as a result of customer negligence will not be the responsibility of our company. In the event of a second delivery attempt following a return to sender, we will need to charge for the additional shipping costs prior to dispatch. The total amount due for the selected products and/or services will be clearly indicated and summarized to the customer at the time of order confirmation. The sale and shipment of our products are exclusively carried out within Italy. For enquiries regarding international shipments, please contact us at: Email: info@vinaidelborgo.com Phone: 0174320173