What happens if I’m not home at the time of delivery?
No problem! The courier will attempt a new delivery on the next working day or leave a notice with instructions on how to schedule a new delivery or collect the parcel at a nearby pickup point. If you have specific delivery needs, feel free to contact us—we’ll help arrange the best possible solution.
If I add this wine to an existing order, can they be shipped together?
Yes, if your first order hasn’t been shipped yet! Contact us as soon as possible via email or WhatsApp, providing the original and new order numbers. We’ll do our best to combine them into a single shipment and avoid extra shipping costs.
Can I receive an invoice addressed to my company?
Absolutely! Just enter your complete business information during checkout (including VAT number and SDI code or PEC if required). The invoice will be issued automatically and sent via email. For any special billing requests, feel free to contact us.
How do you choose the wines in your catalog? Is there a quality selection process?
Yes—every wine on Vinai del Borgo is carefully selected. We work directly with producers who share our philosophy: authentic, terroir-driven wines, often from limited production and with a story to tell. We personally taste every label and only include wines that we believe offer real value to our customers.
How can I know if this wine matches my personal taste? Do you offer free advice?
Of course! If you’re unsure, just write to us—our team will help guide your choice based on your taste, favorite dishes, or the occasion. You can also explore our themed Tasting Boxes, designed to help you discover new wines selected by style, region, or food pairing.
Can I ship to a different address (e.g. as a gift, to a second home, or my office)?
Yes, you can enter a different shipping address during checkout. This lets you send wine directly to a friend, holiday home, or workplace—easy and convenient!